Buyer Protection Policy Ebay ##VERIFIED##
The eBay Money Back Guarantee policy states that a buyer can open an Item Not Received case if the item has not been received within the estimated delivery date range posted in the listing, or 7 days after the payment date if an estimated delivery date range was not provided in the listing or invoice. For damaged items, or items that do not match the listing's description, a Significantly Not As Described case can be opened as soon as the buyer receives the item.
buyer protection policy ebay
It might have something to do with the being for "students".Any business that sells textbooks or similar materials would need to be protected against returns.Textbook manufacturers make new editions to such materials every few semesters so that students are forced to buy entirely new books instead of used ones.Students would be tempted to buy books and return them to the seller, and the seller would be unable to sell them after being returned for this reason.So, anything in that category may have issues with buyer protection.
It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Scammers will often pose as buyers and use consumer protection measures to help them defraud honest sellers.
I saw a car in craigslist and when I contacted the seller she made a very heartfelt story that her husband passed away in COVID and she is selling his car very cheap 2011 Honda CRV for $1000. Dollars. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Now I received eBay buyers protection plan email and they are asking me to go buy multiple eBay gift cards to pay for it.I feel suspicious now.
There has recently been an update to eBay seller protection policy for 2018. With this document eBay specifically aims to protect its sellers from free returns, unpaid sales and negative feedback. The document is in line with the effort of protecting its seller community and winning their trust. The move will help eBay establish a long-lasting relationship with the seller community.
The eBay seller protection policy that comes into effect on June 1st, 2018 will be applicable to all the selling partners. eBay takes the responsibility of taking care of their free return policy. Hence, the selling partners can focus on their respective businesses.
Report a buyer. eBay is listening to its sellers. Earlier, buyers often violated good buying practices and got away with it. With the new eBay seller policy, sellers will immediately report unscrupulous buyers. Afterwards, eBay will immediately note the feedback. The move will allow improving the entire eBay community.
eBay seller protection is an essential aspect of selling on eBay. Sellers are responsible for all aspects of their listings, including shipping and handling costs. But if a buyer does not receive the item they purchased or claims to have received it damaged, eBay will step in to make sure the seller will not be compromised. The following are other seller protection imposed by eBay.
eBay dedicates a team solely responsible for protecting sellers against scams and fraudulent acts. Aside from its seller protection team, its system also operates 24/7 to prevent problems before they arise. One of the good things about eBay's seller protection policy is that they know how valuable each seller's time is.
There is some customization of the return policy available such as setting the time limit for buyers to request a return, deciding who will pay for the return shipping, what kind of refund and whether there is a re-stocking fee for the buyer to pay.
buyers are abusing the no return policy and eBay gives no support to sellers making a bad policy worse.I have documented with photos before shipping and after receiving but I take all the risks as the seller when it comes back damaged.
Your returns policy needs to have clear instructions on how to return an item, and any exceptions such as international sales. Refunds should be made using the method that the buyer paid with, unless you come to a different agreement.
With bidadoo, the quality and protection of your investment is very important to us. If you choose to sell this machine within 12 months of your winning bid, bidadoo will re-inspect the machine and auction it (from one of our locations) for you at a significantly reduced commission rate. bid with confidence knowing that we will find you a buyer if or when you're ready to sell your equipment. Bid with confidence with bidadoo!
eBay caters to its clients: vendors and merchants. To protect its sellers, the platform created several seller protection programs. There are four distinct policies eBay enacts to resolve disputes for you and all buyers:
eBay does provide seller-specific protections, as they hope to defend merchants from abusive customer behaviors and different forms of friendly fraud. eBay will refund the sale amount, waive dispute fees, remove negative feedback, and provide shipping credits if you prove that a customer made a false claim. Such seller protection policies deter disputes based on buyer's remorse, forgetfulness, or charge misunderstandings (common reasons cited by customers who file a chargeback). Merchants must follow eligibility requirements and eBay gives final judgment on all disputes.
At this point, you are probably wondering how safe buying a car on eBay is. The good news here is that it is the safest place to purchase a vehicle on the internet. Why? They offer a comprehensive vehicle protection plan. The eBay Vehicle Purchase Protection program covers certain losses that are associated with fraud and gives buyers some serious recourse.
One of the biggest reasons why people love eBay Motors is the convenience. Buyers can buy a car that looks like a great deal from across the country in their pajamas but that convenience is also dangerous since many people may have to buy a car sight unseen. Many people may be lulled into a false sense of security because eBay is a credible website that is famous for its buyer protection guarantee. What many people may not know is that buyer protection does not apply to car sales on the auction site.
it happens to me all the time, and there's NOTHING you can do about it because ebay will always automatically believe the buyer and ebay will just steal your money and give it to the fraudulent buyers. also, if you sell heavy items that are expensive to ship (like i do) the buyers know you will be reluctant to pay return shipping that costs as much or more than the item is worth (duh!) so they extort "partial" refunds "if you don't give me back 80-90% of what i paid and let me keep the item, i will return the item (or a box of dirt or a different item etc.) and you will have to pay shipping (both ways) and be stuck with a worthless package. ebay needs to crack down on this type of fraud, but they don't care because it's not their money being stolen. at the very least, allow sellers to leave negative feedback (like we used to be able to do) against these criminals.
Many dishonest buyers on ebay, fraud 'not as described ' . Shipping from Japan is expensive . Also , agree with fraud return not described case mean seller agree with claim ! I always fighting with dishonest ebayers !
The PayPal Buyer Protection Policy states that customers may file a buyer complaint for not receiving an item or if the purchased item was significantly not as described. The customer can open a dispute within 180 days from the date of payment and escalate it to a claim within 20 days from opening the dispute. Buyers using a credit card might get a refund via chargeback from their credit-card company. However, in the UK, where such a purchaser is entitled to specific statutory protections (that the credit card company is a second party to the purchase and is therefore equally liable in law if the other party defaults or goes into liquidation) under Section 75 Consumer Credit Act 1974, the purchaser loses this legal protection if the card payment is processed via PayPal.
According to PayPal, it protects sellers in a limited fashion via the Seller Protection Policy. In general, the Seller Protection Policy is intended to protect the seller from certain kinds of chargebacks or complaints if the seller meets certain conditions, including proof of delivery to the buyer. PayPal states the Seller Protection Policy is "designed to protect sellers against claims by buyers of unauthorized payments and against claims of non-receipt of any merchandise". The policy includes a list of "Exclusions" which itself includes "Intangible goods", "Claims for receipt of goods 'not as described'", and "Total reversals over the annual limit". There are also other restrictions in terms of the sale itself, the payment method and the destination country the item is shipped to (simply having a tracking mechanism is not sufficient to guarantee the Seller Protection Policy is in effect). The PayPal Seller Protection Policy does not provide the additional consumer protection afforded by UK consumer legislation (most notably the Consumer Rights Act 2015) and in addition, it cannot be enforced in the Courts because PayPal operates from Luxembourg, outside all three of the UK legal jurisdictions.
Sellers can use Seller Hub to report buyers for violating policy and abusive behavior. A full investigation is done for the most persistent and worst offenders. When sellers report them, eBay will take action against them.
If a buyer is unhappy with a transaction, they have the right to contact the institution which issued the credit or debit card used for the purchase and file a chargeback. That means the payment gets reversed; the funds are deducted from your account, and the customer is reimbursed. This happens at the bank level, and eBay has no influence over the situation. They provide no protection from bank chargebacks. 041b061a72